Comment: Thanks for coming through with spec samples for a meeting. Jennifer did her best to take care of us. Chocolate Inn is the best. 7/21/11
Comment: Imprint was great on chocolate, Kosher sticker is on the back. The customer service from Lisa and Dawn was outstanding, efficient and your team was a pleasure to deal with. 5/23/11
Comment: Awesome job answering my million questions about this custom job. Thanks for all your help! 4/12/11
Comment: Lisa is great! Great, friendly customer service, nice products and quality printing/embossing. 4/11/11
Comment: Customer was very satisfied. This was a custom item and customer service was very helpful in assembling and sending samples directly to the client. 4/9/11
Comment: You were all amazing. Dawn really knows how to treat a client. She saved the day with creative suggestions and a great price. Thank you Jelly Bean lady! 4/8/11
Comment: Loved them! Your chocolate rocks! 4/4/11
Comment: Client loves the chocolate and will probably reorder shortly. 3/18/11
Comment: We are very satisfied with the working relationship we have with the staff at the Chocolate Inn. The orders are confirmed and shipped out in a timely manner. 3/15/11
Comment: Extremely satisfied. Your team suggested artwork changes that would ensure a better product. High quality and on-time delivery. This was just one of many reorders. Thank you! 3/13/11
Comment: Everything was taken care of in a timely manner from placing the order to artwork corrections to finished product. 3/12/11
Comment: Product was perfect! Service was fabulous! I needed quick turnaround and you guys made me look like a hero!!! Thank you! 3/11/11
Comment: Easy, quick transaction. Product was exactly as described. 3/7/11
Comment: We are extremely satisfied with Chocolate Inn and their product. We use them for in-house promotions and we get compliments from our clients all the time on how good the chocolate tastes. We always think of Chocolate Inn first and continue to have a great relationship with them. 3/4/11
Comment: Loved them! You are a great company to work with. 2/28/11
Comment: Great customer service. Helped meet a very important ship date. 2/27/11
Comment: Everything from product to service was great! 2/26/11
Comment: Client very happy. This is the second time they have reordered. 2/25/11
Comment: The customer said they loved them and they turned out great. Customer was very happy with the order. Thank you! 2/24/11
Comment: Absolutely satisfied with all: price, quality, delivery, service. Thank you!!! 2/23/11
Comment: Everything was 100%. Thank you very much! Looking forward to doing business with you again! 2/18/11
Comment: Order arrived on time, in great condition. Quality product and yummy too! We did as a self promotion and have received lots of positive feedback from our clients as well. 2/17/11
Comment: I was very satisfied with the service and all of the help to make this promotion a success. 2/14/11
Comment: I would like to thank everyone at Chocolate Inn for the wonderful job with our order. The product was well received by our customer and the customer service was outstanding. I would particularly like to thank Florence, Jennifer and Jillian. I will definitely be using your product in all my future quotes. 2/14/11
Comment: Customer was very happy. Speedy delivery. 2/10/11
Comment: Everything was great! 2/8/11
Comment: Chocolate footballs were great! Thank you Jennifer for being so helpful! 2/7/11
Comment: Both myself and customer were very satisfied with the order. 2/4/11
Comment: Service is good, cookies are great! Thanks. 2/4/11
Comment: The heart boxes were a great self promotion. 2/2/11
Comment: Everything was done well. The size was perfect for a luncheon and they tasted great. 1/31/11
Comment: Thanks. Client was very satisfied with the order. 1/23/11
Comment: Your chocolate is very good. This was a repeat order which means the client was pleased 1/13/11
Comment: Great Job! The client loved the taste of the chocolate. Service was great. Love you guys! 1/12/11
Comment: As always, your service was terrific! Your timely service and your friendly customer service was appreciated, especially during the busy holiday season! 1/11/11
Comment: The client loved the coins and they tasted absolutely great as well! 1/6/11
Comment: My customer loved the chocolate bars so much they ordered 5000 more! Debbie in customer service was very helpful and patient with me as I have never worked with chocolate bars/ candy before. 1/3/11
Comment: The customer service team was very helpful and responsive. Our clients loved the cookies and the process for ordering was straightforward. Thanks for all your help! 12/30/10
Comment: Customer service is excellent. You are all so helpful each year when we order the truffle sets. My client and his clients certainly enjoy them. 12/29/10
Comment: All perfect! Thank you! 12/28/10
Comment: The customer service (Lisa) was excellent! 12/27/10
Comment: Thanks for the quick turnaround. 12/27/10
Comment: Customer loved the product. Thank you! 12/23/10
Comment: Excellent service & quality. Thanks! 12/23/10
Comment: This customer placed two orders. We appreciate the customer service team who expedited this order for me. 12/23/10
Comment: Completely satisfied! So were my clients who received them as gifts! 12/22/10
Comment: The order turned out perfectly. My customer and I were very pleased. Thanks so much! 12/21/10
Comment: Client was very happy with the custom filler box. They are getting great feedback. Your packaging made fulfillment very easy. Thanks! 12/21/10
Comment: Excellent Product, Excellent Service at the Right Price. Year after year Florence provides incomparable client service. She is always outstanding. This is why I continue to refer friends, colleagues and clients to you. Great Job! 12/20/10
Comment: Great service! Great product! Very, very satisfied. Will be using your company for all my chocolate needs. : ) 12/22/10
Comment: Customer was very happy with the way the order was executed and the way the order looks. Good job! 12/20/10
Comment: You're the BEST! 12/17/10
Comment: My customer and myself were very pleased with product packaging and service. 12/17/10
Comment: We were very happy with our order. Another outstanding job. Thanks! 12/16/10
Comment: The order process was very smooth. The client was very happy with the end product. 12/15/10
Comment: My clients love the chocolate and look forward to it every Christmas. 12/14/10
Comment: As in previous years I am very satisfied with all the girls in customer service and my special thanks to David for helping with the freight. The fact that my customer keeps reordering proves they are satisfied with the product. 12/13/10
Comment:This is the second year in a row that client went with the order and they were extremely happy with the input received from recipients. 12/13/10
Comment: Everyone was very nice and helpful. A pleasure working with your company. 12/13/10
Comment: Outstanding customer service. Outstanding product! 12/12/10
Comment: Happy with the entire experience. Thanks! 12/11/10
Comment: Great experience from beginning to end. Customer is very happy with the chocolates! 12/10/10
Comment: Both my client and I were very pleased with the quality and service of the order. 12/10/10
Comment: We could not be happier with the Chocolate Inn team. You did a flawless execution of a tough holiday order. Thank you! Thank you! 12/10/10
Comment: Very satisfied with the results and entire order process. We are hoping to stimulate some more chocolate business by giving these out. 12/8/10
Comment: Wow! Loved them. Will definitely order again next year. 12/7/10
Comment: Thank you for the prompt service as we try to sell chocolate to our clients. 12/6/10
Comments: Absolutely satisfied. Great job as always! 12/6/10
Comment: The Thank You business cards are great. I handed them out to my clients and was able to get some orders. 12/3/10
Comment: Great Job! Thanks for the quick turnaround on this order. Client was very happy. 12/2/10
Comment: The presentation was really nice. We were lucky enough to get to taste the chocolate and it was delicious. 12/1/10
Comment: The chocolate arrived as promised and looked great. Chocolate was delicious! 11/29/10
Comment: Very satisfied. They are being used for holiday gifts and we just placed a reorder. 11/29/10
Comment: As always your company was there for me. I will continue to give you my chocolate business. Ilene is great, as well as the rest of the customer service team. Thanks! 11/26/10
Comment: Customer was very happy with the chocolates and fast production time. 11/23/10
Comment: We were very satisfied with the service. The cookies were delicious! 11/22/10
Comment: I gave out about 20 pieces already and received a number of "Thank You's" from my clients. One asked for my info on doing some for their company! That is what I was hoping for. 11/19/10
Comment: Very satisfied with everything. Our client really likes the chocolates. We will be placing another order shortly. 11/18/10
Comment: The sample was shipped out so fast that I was able to show it to my customer for our meeting and it resulted in an order. 11/17/10
Comment: We recently did a self promo and it was a big hit. It has already resulted in one order and hopefully more to come. 11/16/10
Comment: Completely satisfied. the order was processed quickly and proofs were sent in a timely fashion. Correspondence was very good and customer service was very helpful & efficient. I will certainly use you again. 11/15/10
Comment: David is awesome! The chocolate cookies are awesome. Ilene's customer service is lights out! We appreciate the free spec samples, they help sell orders. Thanks again. 11/12/10
Comment: We were very satisfied. The quality of the chocolates was great and the customer service was excellent! 11/11/10
Comment: I am extremely impressed with the whole order process. I was kept informed of everything that was going on with my order from the minute it was placed until it shipped. Great samples! Kudos to you. Phenomenal job! 11/10/10
Comment: Great service, great product! Will order again next year. 11/9/10
Comment: Great product and service as usual. 11/8/10
Comment: We were completely satisfied as always. Thanks! 11/6/10
Comment: Everyone was very satisfied. The whole process flowed smoothly and order arrived on time. 11/5/10
Comment: Service was awesome! Chocolates tasted great. We loved the stock mini chocolates! 11/4/10
Comment: Both customer and myself were satisfied with the service & quality of order. Keep up the good work! 11/3/10
Comment: Everything was perfect! Thank you for all your hard work. We look forward to our next order together. 11/2/10
Comment: My customer and I were totally satisfied with this order. There is no way things could have been any better. Thanks! 11/1/10
Comment: A pleasure to deal with. Chocolate Inn is one of the best suppliers in the industry, adhering to or exceeding industry standards. 10/30/10
Comment: We were very satisfied. Lisa was fabulous and the customer service was excellent. Our client was very pleased. Thanks! 10/29/10
Comment: We were very impressed & completely satisfied with your product and customer service team. Thank you! 10/28/10
Comment: The art template worked well and we appreciated the quick turnaround for a proof. Client was very pleased with final product. 10/27/10
Comment: Client was so happy with the way the wrapper bars came out that they added more. Thank you! 10/27/10
Comment: Awesome packaging! Client was very happy with spec sample. Chocolate was delicious! 10/26/10
Comment: Product looked great! Very nice printing. Service was excellent! Thank you. 10/25/10
Comment: I enjoy ordering from your company and our customers are satisfied with the quality of work and the freshness of the chocolate. Excellent customer service! 10/23/10
Comment: Ilene was so kind, she went above and beyond to help get this order done. Thanks! 10/22/10
Comment: Amazing! The eye for detail, great follow up, customer service, suggestion, quick turnaround, response time. Everything was great! Our client was over the moon happy! Awesome job. Thanks to Flo & rest involved. 10/22/10
Comment: Client was totally satisfied. The level of Chocolate Inn's customer service was outstanding! They went out of their way to follow up and the order turned out great. 10/21/10
Comment: Chocolate Inn did a great job!! Client was very happy with finished product! 10/20/10
Comment: Beautiful and delicious. You are all the best!! 10/18/10
Comment: Customer service and art department were a pleasure to work with. Very helpful! 10/15/10
Comment: Dawn is my customer service rep and she is awesome. She stayed later to help me and make sure the order was shipped. Client was very happy with the order. Thank you so much! 10/13/10
Comment: Excellent customer service with a smile! Great product! Thanks! 10/11/10
Comment: Great response during planning, proofing and manufacturing. Very pleased with the chocolate bars. Spec samples were terrific as well! 10/8/10
Comment: Excellent customer service! Client was very happy with the chocolates. 10/6/10
Comment: Client absolutely loved chocolate! 10/4/10
Comment: Chocolate Inn delivered a great product in time for my client's event. Client was very happy with finished product! 10/1/10
Comment: We love working with Chocolate Inn. Always friendly and fast service! 9/30/10
Comment: The chocolates were delicious! Thanks for making my wedding celebration extra sweet! 9/28/10
Comment: I'm very pleased with Chocolate Inn's delicious product and excellent customer service. You always do a class act job. Very satisfied. Thanks! 9/27/10
Comment: Thank you so much for the delicious cookies! Our guests absolutely LOVED them! Thanks so much! 9/24/10
Comment: Great Job! Thank you! 9/21/10
Comment: Extremely satisfied with quality and presentation! Client loves your chocolate! 9/19/10
Comment: Client was very happy! Thanks so much for helping us save the order when another vendor for a different product left us hanging. Thanks to Flo for her excellent customer service and fast turn-around. 9/15/10
Comment: Extremely satisfied, great quality, and packaged nicely! 09/09/10
Comment: Chocolate wrapper was beautiful and your chocolate was absolutely delicious, company was fabulous to work with . 09/4/10
Comment: Our clients really enjoyed the cookies! One taste and they're hooked! Thanks so much for the cookies! 09/02/10
Comment: Very nice job handling this re-order. Everything ran smoothly and the client was happy! Thanks Chocolate Inn! 08/25/10
Comment: My customer was thrilled with the tasty chocolate! and I was thrilled with an uneventful experience! Great job! 08/20/10
Comment: Perfect service, quality, and fast! 08/20/10
Comment: Excellent customer service. Thank you so much for the extra effort. My sincere thanks. I will use Chocolate Inn again! 08/19/10
Comment: I ordered spec samples from 3 of our vendors for the purpose of prospecting. Shanique made this so easy for me! I appreciate her help in making a great presentation to my prospective clients so effortless. 08/18/10
Comment: Chocolate Inn is the ONLY chocolate company I will use. Your team and product are the best!! 07/27/10
Comment: The chocolate is my best marketing tool. It never fails to bring a smile to my customer's face. They realize that we are a company that gives more than they expect. And the clients love the chocolate! 07/25/10
Comment: Your company was great to work with, details ran smoothly and my customer service rep Laurie was a jewel to work with! 07/20/10
Comment: Great job once again! Love Lisa! 07/15/10
Comment: Everything was great! Customer service and your chocolate rocks! 07/13/10
Comment: We are completely satisfied with our experience and order with Chocolate Inn. Everyone I dealt with was very professional and handled our order in a timely manner. The chocolates taste great!!! 06/30/10
Comment: Excellent customer service on this and orders we do with Chocolate Inn! 06/28/10
Comment: Quality is great! Customer service is outstanding! 06/28/10
Comment: My customer was happy and I was too. It was a very pleasant experience to work with your company. 06/23/10
Comment: Absolutely thrilled with your customer service! It is always a pleasure to work with Lisa! 06/22/10
Comment: Order went very smoothly, no complaints! We love Chocolate Inn! 06/22/10
Comment: Customer loved the chocolate, you all do great work! Thanks!! 06/22/10
Comment: Self promo is excellent, quality of business card holder box exceeded our expectations. Quality of chocolate is wonderful! 6/21/10
Comment: Great job with the candy bar give away. The colors, logos, and graphics look very professional. Finally, the taste of the chocolate is great. Many times the food underneath the wrapper lacks quality. Not the Chocolate Inn products! 06/18/10
Comment: Wonderful! I love your product and fabulous customer service! 06/17/10
Comment: Excellent customer service. Great product. Staff is always very helpful and very friendly. It is a pleasure working with Chocolate Inn. 06/10/10.
Comment: I received my UPS tracking information for this order a short time ago. I want to extend my sincere appreciation and gratitude for your extreme willingness to help and "can do" attitude. Chocolate Inn has definitely been a joy to work with not just on this order but every experience on every level I've had. Your truly deserve the awards you have received and are at the very top for my promotional product vendors. Thank you not only to you, Ilene, but to everyone at Chocolate Inn. From the art department, data entry, production, shipping, Dave Miller and any other department. You make the customer experience exceptional. Thank you! 06/08/10
Comment: Service was great and the product arrived perfect in 87 degree weather! 06/04/10
Comment: This was ordered as a self-promotion and given out just before Memorial Day-everyone loved the cookie and now are eager to find out where they came from! 05/27/10
Comment: My client loves your chocolates! The client was considering not ordering this year because of a tight budget, but client said they could not live without them! 05/24/10
Comment: Very pleased! and loved the packaging! 5/18/10
Comment: Yes! Yes! Yes! I am so satisfied with the service and quality of your product and it is always a pleasure to work with Lisa. 5/14/10
Comment: Excellent customer service and amazing product! /05/12/10
Comment: Great chocolates and logo worked, client was thrilled! 05/10/10
Comment: Customer loved the CHOCOLATES! Thanks for a great job! 5/5/10
Comment: Enjoyed working with Ilene, she knows what she is doing and is very professional. I love the Chocolate Inn! 5/5/10
Comment: Once again, we were very satisfied with the service and quality we received. The turn around time is very quick as well. 5/3/10
Comment: Order was wonderful as usual, your associates are helpful and kind! 4/28/10
Comment: You guys did a crazy rush for me and made me look like a hero! Thank you the client was thrilled and Laurie is awesome!! 4/26/10
Comment: Customer was thrilled with their order! Great job!! 4/20/10
Comment: Excellent service, Excellent products!! 4/16/10
Comment: It is wonderful working with Lisa, I will call her for every chocolate order I have.
Comment: Client totally pleased! Best customer service industry team in the industry! 4/14/10
Comment: It is a delight working with your team and my customer loves your cookies and other products! 4/12/10
Comment: Customer loved them, everyone said how good they tasted! 4/9/10
Comment: You did a great job they look awesome! 4/9/10
Comment: Thank you! Awesome job as usual! 4/8/10
Comment: We're very happy with the services and the products! Our customers love the chocolate!! 03/31/10
Comment: Perfect as always! Thanks for making us look good! 03/30/10
Comment: Order was done promptly and the releases have all gone smoothly. 03/29/10
Comment: Great Service! Appreciate the quick responses to email and voice mails. 03/25/10
Comment: Flo is fantastic and would recommend your company to anyone. 03/24/10
Comment: The customer was happy with the chocolates and received a good response from the recipients. If the customer is happy-then I am happy! 03/22/10
Comment: Our customer is now requesting information on many of the spec samples that were done. 03/22/10
Comment: Thanks for helping us with this order and getting business 03/19/10
Comment: Chocolate Inn is a wonderful supplier and your customer service is excellent! 03/16/10
Comment: Flo was wonderful to work with! The order went smoothly, the client was thrilled! 03/16/10
Comment: We were "completely satisfied". The customer was thrilled with the great art and delicious chocolate. 03/15/10
Comment: We were very satisfied -your customer service staff is very efficient. 03/12/10
Comment: Everything was great-from start to finish 03/11/10
Comment: Excellent service and friendly customer service representatives. Thanks for everything! 03/10/10
Comment: Great job Chocolate Inn! 03/09/10
Comment: Your company and each employee we have dealt with on our recent rush orders have been incredible. We have had tight time frames and all our expectations have been met. Thank you so much for your fantastic service! 03/05/10
Comment: Your entire team especially Ilene and the art dept are FANTASTIC to work with. I truly appreciate the way our tight deadlines were met and how proactive you were with the snow storm in NY. Finishing and shipping them early saved the event!! 03/02/10
Comment: Your service, cooperation, and patience were outstanding! All of your customer service staff are great. Dawn went well out of her way to make our experience a pleasant one. 02/24/10
Comment: The service was great and my customer loved the cookies! 02/23/10
Comment: The package was beautiful and the client loves the chocolates! Thank you and we love your customer service team as well! 02/22/10
Comment: My clients and I are so impressed with the quality of your chocolate, and your customer service is fabulous! I wouldn't want to order chocolate from any other supplier. 02/18/10
Comment: We had an extremely pleasant experience with Chocolate Inn. Thank you for the great service! 02/17/10
Comment: Your spec sample you sent me was amazing and the client loved that you went the extra mile! 02/17/10
Comment: You simply have the best chocolate and your customer service team is outstanding! 02/16/10
Comment: Chocolate Inn has the best customer service of any supplier I deal with. During the February blizzard your organization went above and beyond to get my order shipped. Thanks! 2/15/10
Comment: The entire team was FANTASTIC! you really jumped through hoops to meet my budget, deadline and shipping issues. Samples were great and will lead to more projects. 02/12/10
Comment: This was a self promo and my clients who received it were very grateful and I also got some calls for new business. 02/10/10
Comment: Client was extremely happy with order. Keep up the good work! 02/09/10
Comment: We really appreciate the supper fast service and quality products we always receive from the Chocolate Inn. Our clients say it is the best chocolate they have ever tasted! 02/08/10
Comment: Excellent product and service, you have a winner with LDK Marketing and we love Holly! 02/05/10
Comment: Service was excellent as always! Virtual proof looked great! 02/04/10
Comment: We were satisfied and thrilled with your customer service. What a great team! 02/03/10
Comment: Product, service and speed of delivery was excellent! It was a pleasure working with you! 02/02/10
Comment: Completely satisfied with my self promo! My clients loved it! 01/28/10
Comment: Excellent service and product! We love the Chocolate Inn! 01/28/10
Comment: Quick turnaround, factory easy to work with and the product is fantastic! 01/26/10
Comment: I am always satisfied with your production time and the quality of your chocolates. 01/22/10
Comment: We were completely satisfied and our customer was very happy with product and delivery. 01/22/10
Comment: Excellent service and quality! Should be fat free! :) 01/20/10
Comment: Great customer service and attention to detail. Love you guys!!! 01/18/10
Comment: Everything and everyone at the Chocolate Inn did a fabulous job from beginning to end. Everyone in customer service was pleasant, polite and informative. Same is true for the art department. A true customer service company to work with. 01/08/10
Comment: Excellent in all categories. Client is extremely satisfied. 01/07/10
Comment: My client was working with a tight budget, and you were very accommodating and helpful and I got the business! Thanks! 01/06/10
Comment: Product was awesome as usual and the imprint and mold was clear. I've gotten feedback from several clients who loved the gift and are considering molded chocolate items in their 2010 marketing plan. Yippee! 01/06/10
Comment: Customers have called and emailed that they are delighted with both the presentation and taste! 01/05/10
Comment: Customer service and order production was excellent. I was very impressed with your customer service representatives! 01/04/10